Episode 73: Better Problem Solving
Problem-solving is a crucial skill for so many jobs, so why aren’t we taught how to do it properly? This conversation dives deep into research-backed process and techniques that help businesspeople and their teams navigate and solve problem better and faster.
Arnaud Chevallier is a co-author of Solvable: A Simple Solution to Complex Problems. He is also a Professor of Strategy and decision making at IMD where he prepares executives for the strategic challenges that organizations face in today’s dynamic global marketplace by helping them make better decisions in volatile and uncertain conditions. Arnaud has consulted with multiple organizations across industries, including the United Nations, SAP, STADA, and Shell.
Arnaud’s view on the greatest unmet wellbeing need at work today
"Stress and and realizing how much stress is crippling us. And I'd say let's start with this. I think there's been a oh, there is an ongoing shift from being 'the tough people' to admitting we don't have all the answers and [admitting we have] vulnerabilities. And when we're in stressful situations, we should be able to speak up and look and ask, 'okay, how do we overcome this?'"
What “working with humans” means to Arnaud
“I trained as an engineer, [and as it relates to] problem solving, it's a science. It's also an art. So working with humans, what I love is the fascinating interactions between the science and the art.”