Leading Teams

Leaders play an essential role in the performance of the teams they lead. In a world where most work happens in teams, capable team leaders give their companies a competitive edge. Capable leaders know how to achieve results through others. This means aligning people and team direction, establishing sound practices for team communication and collaboration as well as creating an environment for team members that brings out the collective best in the team.

Program Summary

This program helps leaders empower individual team members to work together to increase the team’s performance. Starting with diagnostic 360-degree assessment of your own team’s effectiveness, you will learn how to set and communicate clear team direction, clarify roles, make decisions, share information as well as build trust, motivate and coach team members.

Target Audience

  • Managers and leaders who want to achieve and maintain high team performance, including leaders of matrixed or cross-functional teams
  • Leaders who want to learn how systematically create effective teams

Available formats

This program can be delivered in-person and online

Learning Objectives

  • Learn the three elements of high-performance teams
  • Learn best practices for leading effective teams, including:
    • Setting and communicating a clear team direction
    • Creating and managing team processes
    • Embracing inclusion and diversity to help the team achieve results together
    • Developing team members’ capabilities
  • Create a concrete agenda for improving your own team’s effectiveness

Classroom Training

Virtual Training

This program covers the same material as the in-person version.


Two days

Learning methods and tools

This program centers on experiential learning and uses a wide variety of group exercises for applying and practicing skills including:

  • 360-degree team effectiveness survey
  • Individual reflection
  • Pair, small group and classroom discussion
  • Role plays and real plays
  • Personal action planning

Pre-program work

Take a 360-degree team effectiveness survey

Day 1
  • The three elements of teams and high-performance teams
  • Analyzing your team effectiveness survey results
  • Developing and communicating team direction through shared vision and goals
  • Establishing sound team processes for assigning roles, sharing information, and making decisions
Day 2
  • Exploring the roles of team leaders and members
  • Building strong relationships on the team
  • Coaching individual team members to increase their performance
  • Strengthening team performance through group facilitation