Working and Communicating Effectively in Japan

Features of this course

Event Overview

Taking on new a leadership role can be challenging. That’s often because of unclear expectations, unknown work processes and unfamiliar relationships. Most leaders need to deal with these challenges when we lead change in our home countries and cultures. Most expat leaders in Japan face the extra challenge of doing all this while at the same time navigating a significantly different culture and doing it in a language they do not speak fluently or at all.

Understanding common cultural differences that can affect your job performance in Japan and learning how to bridge cultural gaps for communicating better with Japanese colleagues at all levels of the organization can make a meaningful difference in your work effectiveness and satisfaction.


  • How Japanese culture and business customs affect work habits and expectations of many Japanese
  • How to understand and work with cultural differences without judgment
  • Real-world, practical tips for working effectively with your Japanese colleagues, direct reports or supervisors


Pre-Workshop Assignments
  • Complete a GlobeSmart cultural profile
  • Complete a short survey
During the Workshop
  • Explore culture and cross-cultural differences
  • Decode five common aspects of Japanese culture and business customs
  • Learn tips for working effectively with your Japanese colleagues, including:
    Building trust
    Managing meetings
    Gathering information
    Making decisions
    Giving feedback
    Dealing with conflict
  • Create a personal action plan
Post-Workshop Assignments
  • Two 60-minute individual coaching sessions

Who Should Attend

  • Experienced non-Japanese leaders who are based in Japan
  • Non-Japanese leaders who lead Japanese team members

Outline of the event

Date & Time

June 14, 2024 *Application is closed
13:00 – 17:00
(Reception opens at 12:50)


This session will be held via Zoom. The workshop link will be provided after you enroll.


Michael Glazer

People Focus Consulting
Senior Consultant

Michael Glazer is a certified leadership coach, organizational development consultant and corporate trainer whose client work spans 15 countries across four continents. He speaks English and Japanese and has worked with leaders at companies including Johnson & Johnson, Bayer and Mitsubishi.




JPY35,530 / tax included (JPY32,300 / tax excluded)   
*Workbook is included


Maximum 10 people 

Registration Deadline

October 30


People Focus Consulting