Events

Events

Global Communication Essentials Training

Features of this course

Event Overview

As Japanese companies increasingly hire non-Japanese employees and collaborate more with overseas offices and clients, English communication has become a routine part of business. Additionally, the rise of remote work has reduced face-to-face interactions, making online communication the norm. However, virtual interactions come with challenges—such as uncertainty about accurately understanding others and effectively conveying one's own thoughts.

This two-day online training combines cross-cultural understanding and assertive communication skills to help participants navigate these challenges. By developing a global mindset, participants will gain insights into cultural differences and their own communication tendencies. By honing assertive communication skills, they will learn to express their thoughts clearly and confidently while respecting diverse perspectives.

Objectives

By the end of this program, participants will:

  • Acquire skills to objectively understand cultural differences and their own communication tendencies.
  • Develop a global mindset to enhance cross-cultural collaboration.
  • Learn assertive communication techniques to express thoughts confidently while fostering positive workplace relationships.
  • Understand how to distinguish between facts and opinions for more persuasive communication.

Agenda

Day 1: Developing a Global Mindset
This session explores cross-cultural communication through five key behavioral traits, helping participants adjust their communication style accordingly.
  • Key Takeaways
- Understand cultural differences objectively and recognize your own tendencies.
- Leverage cross-cultural insights to enhance workplace effectiveness.
- Identify the value of your own culture and communicate with confidence.
  • GlobeSmart Profile
Participants will use the GlobeSmart Profile, an assessment tool developed by Aperian Global, Inc., to systematically develop cross-cultural skills and adaptability.
Day 2: Mastering Assertive Communication
Assertive communication involves expressing one's opinions while actively listening to others. In remote work settings, mastering this skill is essential for fostering smooth collaboration and mutual understanding.
  • Key Takeaways:
- Understand assertive communication and its role in professional interactions.
- Differentiate between assertive, aggressive, and passive communication styles.
- Practice assertiveness techniques for real-world business scenarios.

Who Should Attend

  • Use English as a second language and face communication challenges at work.
  • Struggle to express their opinions in English for fear of damaging relationships.
  • Want to differentiate between opinion and fact, communicate persuasively, and make logical recommendations.

Outline of the event

Date & Time

Monday, August 4 - Tuesday, August 5, 2025

9:30-15:30 each days (Reception opens at 9:20)
There is a lunch break of about 1 hour.

Format

This session will be held via Zoom
*Access URL will be provided after your enrollment.

Facilitator

Jane Chen

People Focus Consulting
Senior Consultant

Born in Taiwan, Jane's experience includes studying abroad in the U.K. and the U.S.. She was worked for foreign investment banks, Japanese financial institutions, and HR consulting firms in Japan and overseas, including in Singapore, where she was in charge of diversity management.

Language

English

Fees

98,670 yen (including tax / 89,700 yen without tax)
*Includes textbook and assessment fees.

［Discounts for multiple users]
*Applicable when applying for the same course at the same time.
2 persons: 93,720 yen/person (tax included / 85,200 yen without tax)
3 persons: 88,770 yen/person (tax included / 80,700 yen without tax)
More than 4 persons: 83,820 yen/person (tax included / 76,200 yen without tax)

Capacity

Maximum 16 people　
*Minimum enrollment is 4 people.

Registration Deadline

8 days prior to each lecture

Sponsor

People Focus Consulting

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