Doing business overseas demands local insight. We have the real-world experience to put your plans into action.

This includes delivering high-quality training that balances local requirements and culture with the need to maintain global consistency. We also help you develop global leaders who can adapt their management styles to reflect the divergent needs of different culture cultivate strong partnerships between your headquarters and overseas offices. And, when you need to introduce new systems or transition to new strategies, we can support the entire global rollout and help you gain buy-in from employees along the way.

We focus on striking the right balance between delivering what is required globally with effective execution that is both meaningful and valuable locally.

Situation

After a global consolidation of the learning and development function, this US-based Fortune 100 client needed a global partner to deliver its core corporate leadership programs in local languages around the world at a caliber that reflects the high quality the company itself is known for. Our client also required that its external delivery partners understand the company’s culture and model its values-based behaviors throughout every session it delivered to employees.

Solution

PFC consultants took part in a rigorous client training and accreditation program to deliver six corporate training programs on topics ranging from coaching skills and career management to leading change and leading through others. Today, PFC regularly facilitates nearly 100 training sessions annually for this client in five languages across 16 countries spanning five continents.

Results

Using a balanced scorecard that includes evaluation for customer satisfaction, operational performance and contribution to innovation, the client rates PFC’s quarterly performance between 96-99%.