Events
Events
Global Communication Essentials
- Click here to register
- Two-Day Program
- December 1 and 8, 2023
Features of this course
Event Overview
Remote work has also become more prevalent, and it’s become a common issue for people to think, "If I was face-to-face, I could get by with gestures and facial expressions, or with handouts and written notes, but now I am not sure if I have understood the other person's intentions or accurately conveyed my own thoughts.”
Objectives
- Acquire the skills and knowledge to objectively understand cultural differences and your own personal tendencies
- Be able to promote your work and communicate more effectively in a way that bridges cultural difference and is clear and logical
- Understand and practice assertiveness skills that can be applied to work-related situations, and learn to use assertive communication in a global environment
Agenda

- Assessment tool (GlobeSmart) implementation and video pre-study
- Introduction
- Confirmation of understanding of pre-study assignments
- Cross-cultural understanding (global mindset)
- Logical and persuasive communication
- Training Outline
- What is Assertiveness?
- Three Styles and Their Impact
- DESI Model
- Active Listening
- Introduction
- Confirmation of understanding of prior assignments
- Assertive Technique Basics
Making a request using DESI - Assertive Techniques Application
Saying No with DESI
- Introduction
- Active Listening
- Practice 3: Expressing Opposing Opinions
- Obstacles to Assertiveness
- Summary: Dos & Don'ts
Who Should Attend
- Those for whom English is a second language and who are experiencing challenges in communicating in their work
- Those who feel that it is difficult to say what they want to say in internal and external communication in English, and want to convey their opinions and requests with a better cultural understanding that keeps the relationship
- Those who want to know how to distinguish between opinion and fact in English, how to communicate in a way that is more convincing to the other person and how to make recommendations to the other person in a logical manner.
Outline of the event
Date & Time
Two-Day Program
- July 7 and 14, 2023
- December 1 and 8, 2023
9:30 - 15:30 each days
(Reception opens at 9:20)
Format
This session will be held via Zoom.
*Access URL will be provided after your enrollment.
Facilitator
Jane Chen
People Focus Consulting
Senior Consultant
Born in Taiwan, Jane's experience includes studying abroad in the U.K. and the U.S.. She was worked for foreign investment banks, Japanese financial institutions, and HR consulting firms in Japan and overseas, including in Singapore, where she was in charge of diversity management.
Language
English (This program is intended for those who feel challenged in communicating in English.)
Fees
JPY101,530 / tax included (JPY92,300 / tax excluded)
*Workbook and Assessment is included
Capacity
Maximum 16 people
*Minimum enrollment is 4 people.
Sponsor
People Focus Consulting